FAQ

  • What packaging do you use?

    We are always aiming to improve the packaging we use in terms of sustainability. Our tincture bottles are great to reuse and are also fully recyclable, as are the salt jars; depending on your location, the tea bags are recyclable as well. We also use compostable mailers from Sendle in some orders and cardboard boxes that are recyclable for all other orders.

  • Where is my order?

    Orders typically have a 2-week turnaround time or less depending on product availability. For questions on order status, please email hello @ themeadowapothecary.com.

  • Do you ship internationally?

    Not currently, though we hope to in the future.

  • Do you offer custom products?

    Not at this time.

  • Do you offer local pickup?

    Yes! If you live in the Portland, OR metro area, we can arrange for local pick up.

  • Are you a clinical herbalist? Can you prescribe me a product?

    I am neither a clinical herbalist nor a healthcare practitioner. I do not prescribe any type of treatment or healthcare remedy. Herbal products are not a replacement for medical care or mental health care. Always speak with your doctor or a clinical herbalist before starting a new herbal product.

  • Are your products safe for use during pregnancy?

    As pregnancy and breastfeeding are unique times of life, we do not recommend using any of our products during these periods. Please work with your healthcare practitioner.

  • Where do you source herbs from?

    When sourcing herbs for our products we consider a few factors: keeping things as local as possible (if the herb can’t be sourced from a regional cultivator we then turn to local shops selling the dried herb in bulk), respecting our local ecosystem when wildcrafting, and using quality ingredients. Our main sources for herbs include:

    Our own garden located in Hillsboro, OR

    Foraged/wildcrafted herbs from Oregon

    Mountain Rose Herbs - Eugene, OR

    Dragon Herbarium - Portland, OR

    Oshala Farm - Grants Pass, OR

  • Do your products contain allergens?

    While we do not have any third party certifications in regards to allergens in our products, we can confirm that our products do NOT contain:

    • Gluten

    • Dairy

    • Soy

    • Coconut

    Potential allergens to know about:

    • SUNBEAM & ALI’S BOUQUET contain almond oil

    • All of our balms use beeswax (which also means those products are not vegan)

    • Our tinctures use alcohol or brandy

    All of our product pages and labels include full ingredients lists. We encourage you to review these in full, especially if you have other allergies to things like plants in the Daisy family.

  • What is your return policy?

    We are unable to accept returns and all sales are final.

  • I have another question. Where can I contact you?

    Please reach out to us at hello @ themeadowapothecary.com.